Add Intercom token
Use an Intercom access token for the workspace this project should track.
Integrations
CRM & Customer Success
Connect Intercom to Orbits.
Track support volume and customer experience.
What you can report on
Conversation volume, response time, CSAT, and topic clustering.
Choose data types
Select the customer-support signals this dashboard should prioritize.
Customize dashboard
Tell Orbits which metrics matter most. We use that guidance to shape the cached dashboard and refreshes for this integration.
Confirm setup
Orbits stores your project-level setup, caches vendor-shaped data, and generates the first dashboard. You can refresh it later or reopen customization without leaving the page.