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Support & Feedback

Connect Canny to Orbits.

Track feature-request momentum and shipped progress.

What you can report on

Top requests, board activity, and feature status movement.

01

Add your API key

Find the key in Canny under Settings → API & Webhooks. Copy the full secret key from the workspace you want this project to track. Orbits stores it server-side and never sends it back to the browser.

02

Choose boards

Boards are the top-level feedback buckets inside Canny, like Feature Requests or Bug Reports. Track one focused board for product insights, or select several if this project needs a broader dashboard.

03

Customize dashboard

Use plain language to tell Orbits which feedback signals matter most, like top voted features this month, planned vs shipped status mix, or votes-per-post engagement trends. Claude uses that guidance to shape the cached dashboard summary and sections, not to modify your Canny data.

04

Confirm setup

Orbits stores your project-level setup, caches vendor-shaped data, and generates the first dashboard. You can refresh it later or reopen customization without leaving the page.