Support & Feedback

Connect Zendesk to Orbits.

Track support operations in Zendesk.

Start setup View docs

What you can report on

Ticket volume, backlog, resolution time, and satisfaction.

Add Zendesk token

Zendesk commonly uses subdomain plus API token credentials.

Choose ticket scope

Select which ticket types or priorities this dashboard should track.

Customize dashboard

Tell Orbits which metrics matter most. We use that guidance to shape the cached dashboard and refreshes for this integration.

Confirm setup

Orbits stores your project-level setup, caches vendor-shaped data, and generates the first dashboard. You can refresh it later or reopen customization without leaving the page.