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Website and CRO report template

Turn site analytics and screenshots into a practical conversion report with the fixes ranked by impact.

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What the client sees

A polished starting point for the next client update, with the cover, narrative, charts, source tables, and next steps already shaped.

Website and CRO report template

For website optimization calls

Website Overview

Website Overview summary

The site attracted 92,400 sessions and converted 3.2% of visits. Engagement improved, but conversion intent is leaking on pricing and comparison pages.

The site has enough qualified traffic to support a focused CRO cycle. The highest-impact improvements are not visual polish; they are offer clarity, proof placement, form friction, and mobile performance.

Website KPI scorecard

Traffic Sources

Traffic Sources summary

Organic and paid search brought the highest-intent traffic, while paid social created volume with lower conversion depth.

Acquisition quality varies by source. CRO priorities should start with pages receiving high-intent search and email traffic, then support paid social with clearer proof and shorter paths to action.

Traffic source quality

ChannelSessionsBouncePages/SessionCVR
Organic Search34,80038.4%2.53.8%
Paid Search22,60041.2%2.13.4%
Paid Social18,40052.6%1.61.7%
Email8,90031.8%2.86.1%
Direct7,70040.6%2.24.2%

Landing Pages

Landing Pages summary

The homepage and solution pages are improving, but pricing has too much evaluation friction for a high-intent page.

Top landing pages should make the next step obvious within the first viewport. Pricing needs earlier proof, comparison content needs stronger CTA continuity, and resource pages need better mid-page conversion points.

Landing-page performance

Funnel & CRO

Funnel & CRO summary

The largest funnel drop occurs between product evaluation and form start, followed by mobile form completion.

Visitors are showing intent, but the page sequence does not remove enough uncertainty before asking for action. CRO work should reduce decision friction before form optimization.

Conversion funnel

StepUsersStep RateDrop-OffOpportunity
Landing page view64,200100%n/aSegment by intent
Product or pricing view21,84034%66.0%Improve paths from resources
CTA click7,42034%66.0%Clarify offer
Form start4,18056.3%43.7%Add proof before form
Form submit2,96871%29.0%Reduce fields on mobile

UX Issues

UX Issues summary

UX friction is concentrated in inconsistent CTAs, buried proof, dense pricing comparison, and long mobile forms.

The page audit identified issues that affect decision speed. The fixes should be measured by CTA click rate, form-start rate, and page-level CVR rather than subjective preference.

UX issue backlog

IssuePageImpactEvidenceFix
CTA label changes by sectionHomepageMediumScroll maps show hesitationStandardize primary CTA
Proof appears below pricing gridPricingHighHigh exit before testimonialsMove proof above plans
Comparison table too denseCompareMediumMobile rage clicksCollapse secondary rows
Form asks for phone too earlyContactHigh29% form dropMake phone optional

Page Speed & Core Web Vitals

Page Speed & Core Web Vitals summary

Desktop performance is healthy; mobile LCP and INP need attention on pricing, homepage, and comparison templates.

Performance work should focus on user-visible templates with high conversion value. Compressing hero assets and reducing third-party script work are the highest-confidence fixes.

Core Web Vitals by template

TemplateLCP MobileCLSINPPriority
Homepage2.7s0.05184msMedium
Pricing3.2s0.08236msHigh
Solution2.3s0.04162msLow
Comparison2.9s0.06218msHigh

Experiment Backlog

Experiment Backlog summary

The experiment backlog prioritizes proof placement, CTA consistency, form friction, and offer clarity.

Tests should be sequenced from highest expected impact to lowest engineering effort. Each test needs a primary metric and a guardrail to prevent trading lead quality for volume.

CRO experiment plan

TestPrimary MetricGuardrailEffortPriority
Pricing proof above plan gridPricing CVRLead qualityMediumHigh
Single primary CTA languageCTA click rateBounce rateLowHigh
Short mobile formForm completionSales qualificationLowHigh
Resource mid-page CTA moduleAssisted conversionsTime on pageMediumMedium
Comparison table simplificationCompare page CVRScroll depthMediumMedium

Insights & Next Steps

Insights & Next Steps summary

The next CRO cycle should target pricing proof, mobile forms, and performance on high-intent templates before broader redesign work.

The site does not need a large redesign to improve conversion. It needs a disciplined sequence of fixes tied to intent, clarity, proof, speed, and form completion.

  • Launch pricing proof placement test first because it affects high-intent traffic.
  • Make phone optional on mobile forms and track lead quality as a guardrail.
  • Compress pricing and comparison hero assets to bring mobile LCP under 2.5s.
  • Standardize primary CTA copy across homepage and solution pages.
  • Add mid-page conversion modules to the two highest-traffic resource pages.